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BULAT R&D Center
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Solutions
DPC
Сorporate networks
SD-WAN
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Network equipment
Servers and storage systems
IoT
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IT infrastructure audit
Power supply system upgrade
Equipment installation, commissioning and setup
Computer and telecommunication equipment provision under the service scheme
Data processing centers
Computer equipment maintenance and repair
Support
Contacts
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About
About
About
Management
History
Manufacturing
Partners
BULAT R&D Center
Developments of BULAT R&D Center
Vacancies
Press center
Press center
All news
Events
Identity
Promo materials
Photo gallery
Solutions
Solutions
DPC
Сorporate networks
SD-WAN
Products
Products
Network equipment
Servers and storage systems
IoT
Innovative equipment
Bundled IT services
Bundled IT services
IT infrastructure audit
Power supply system upgrade
Equipment installation, commissioning and setup
Computer and telecommunication equipment provision under the service scheme
Data processing centers
Computer equipment maintenance and repair
Support
Contacts
Main
< Support
Customer support
BULAT provides its customers and partners with timely and professional support in setting up and operating the equipment.
BULAT service centre offers:
Advice and assistance in network infrastructure deployment.
Project drafting, consultations during the construction.
Joint testing of equipment.
Equipment installation and configuration.
BULAT Lab is fitted with modern diagnostic equipment, necessary consumables and components to quickly diagnose and troubleshoot software and hardware.
Customer service options:
24/7, including weekends and holidays.
8/5, Monday – Friday, from 10:00 to 19:00 Moscow time, except for national holidays.
Customizable option to meet the customer’s individual needs.
Feedback options to contact customer support.
Feedback options to contact customer support
Please use the following options to provide feedback or send a request:
Tel:
+7 (495) 870-30-44
support@opk-bulat.ru
Service and Support Centre (Customer Portal):
https://helpdesk.opk-bulat.ru/
Telegram bot: BULAT_SUPPORT
BULAT_SUPPORT
Mobile application (access is possible after registration with the technical support service):
App Store: request to Okdesk
Google Play: request to Okdesk