Support

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Customer support

BULAT provides its customers and partners with timely and professional support in setting up and operating the equipment.

BULAT service centre offers:

Advice and assistance in network infrastructure deployment.
Project drafting, consultations during the construction.
Joint testing of equipment.
Equipment installation and configuration.

BULAT Lab is fitted with modern diagnostic equipment, necessary consumables and components to quickly diagnose and troubleshoot software and hardware.

Customer service options:

24/7, including weekends and holidays.
8/5, Monday – Friday, from 10:00 to 19:00 Moscow time, except for national holidays.
Customizable option to meet the customer’s individual needs.
Feedback options to contact customer support.

Feedback options to contact customer support

Please use the following options to provide feedback or send a request:

Tel: +7 (495) 870-30-44
support@opk-bulat.ru
Service and Support Centre (Customer Portal): https://helpdesk.opk-bulat.ru/
Telegram bot: BULAT_SUPPORT BULAT_SUPPORT

Mobile application (access is possible after registration with the technical support service):